Ramjet E-Commerce Privacy Policy
1. Introduction At Ramjet, we respect the privacy of our customers and are committed to protecting personal information. This policy outlines how we collect, use, store, and safeguard your personal information and data across our e-commerce platforms, including our website and mobile services.
2. Information Collection
-
Personal Information: We collect personal information such as name, address, phone number, and email address when you place an order, sign up for our newsletter, or contact our support team.
-
Financial Information: For transactions, we collect financial details including credit card numbers, which are used solely for processing your orders.
-
Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance user experience and gather data about website usage and preferences.
3. Use of Information
-
Order Processing: We use your personal and financial information to process and fulfill your orders.
-
Customer Support: Your contact information helps us communicate with you about your orders and respond to your inquiries.
-
Marketing and Promotions: With your consent, we may use your information to send you promotional materials. You can opt-out of marketing communications at any time.
4. SMS Communications
-
Opt-In and Opt-Out: We may send SMS notifications and marketing messages if you opt-in. You can opt-out of SMS communications by replying “STOP” to any of our messages.
5. Sharing and Disclosure
-
Third-Party Service Providers: We share information with third-party service providers for shipping and payment processing. These providers are obligated to protect your information and use it only for the intended services.
-
Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.
6. Security of Information
-
Data Security: We use industry-standard encryption and security measures, such as SSL encryption, to protect your personal and financial information both online and offline.
-
Access Controls: Personal information is stored on secure servers and is accessible only to authorized personnel.
7. Your Rights and Choices
-
Access and Corrections: You can review, update, or correct your personal information through your account settings or by contacting us.
-
Data Portability: Upon request, we can provide you with a copy of your personal data in a usable electronic format.
-
Privacy Preferences: You can manage your privacy preferences, including marketing communications and cookie settings, through your account or by contacting our support team.
8. Changes to Privacy Policy
-
Updates: We reserve the right to modify this policy. Any changes will be posted on our website, and where appropriate, notified to you by email.
9. Contact Us For any questions or concerns regarding this policy or our privacy practices, please contact us at help@ramjet.com.
10. Effective Date This policy is effective as of 01/01/2020.
By using Ramjet's e-commerce services, you acknowledge and agree to the practices described in this Privacy Policy.
