RAMJET Inc. - High Performance Mac Memory

Please tell us how we are doing!

E-mail us at:ramjet@ramjet.com

Just a note to let you know what great service you have. It is nice to know that there are still business's providing great products and service at reasonable cost. You two day delivery turned out to be less than one day. The memory is installed and the computer is up at warp speed. Thanks again.
Jim Pollick

Dear Ramjet,
I welcome the new website. Nice and Fast as usual!

You folks are really one of the best internet companies I have ever worked with. I have been a loyal fan since I believe 1996! (power mac 8500) oy oy oy. I now do Mac Consulting here in my home town and recommend Ramjet to all my clients, for every upgrade. So, at least once a week I have a client ordering. The best part is that when ever I call (with my client) Eric, James or someone else answers the phone IMMEDIATELY! My client(s) are ever so impressed! HOW COOL IS THAT. AWESOME. GREAT SERVICE!!! I LOVE YOU GUYS.

Peace out,
Vicki

Vicki
www.TheMacShackInNyack.com

My name is Keith Hedger and I've been having a problem with some memory that I ordered from Ramjet. The problem is now solved and I wanted to write to tell you two things:

1) the original memory that you shipped to me (for which you sent me replacements) should be shipped tomorrow

2) I've used your products before and never had any problems. I wanted to say that you have really good products and that your support engineers (james and eric in my case) were excellent in helping me understand and solve the problem I was having.

Thanks,
Keith

Love the new look on the website!!!
A Long Time Customer...
Jose Garcia

I was recommended Ramjet.Com by a professor. I have a MacBook Pro 15" and I purchased the 1G DDR2 PC2-5300. It was so easy to install, and so far so good. The only thing I would recommend to people who are not computer savvy like me is that in your mac, you need a precision screwdriver to open up your memory case, and Ramjet doesn't sell them, so make sure you purchase one at your local RadioShack, etc. I would definitely buy from Ramjet again, and I will recommend all my friends, too. Thank You!

Wow! I've got to say that I really like the new web site look...
Steven

I just want to say that u guys are really really efficient, speedy, and by far have the best customer service i have seen online. Everything went through without a problem. Even when i had to return a product, usually most companies give a hassle, u guys didn't hassle me at all. Everything you did was perfect. The representative that got my call was Eric. Seriously he is really good. I will definitely recommend Ramjet to anyone I know who needs to get ram. That was excellence serivice. Thank you

THANK YOU,
Alexander P.

I cannot express how much I appreciate you guys. I've been buying RAM from you for the past 4 years, starting with my Pismo in 2002. I just purchased 2GB for my new MacBook, and the improvement over the standard 512MB is awesome. Minimum page swaps, and I've got plenty of space to move around with multiple virtualized platforms running simultaneously.

I point all my friends in your direction.

As always, high quality product that got here fast and when I needed it. Don't ever change.

-jon b

Thank you, John! Your diligence is greatly appreciate and that is PRECISELY why I've been a return customer to RAMJET!

In fact, John, I have recommended RAMJET to a number of people. Good service and customer support are at a premium today. RAMJET has lived up to that standard and I consider myself a tough consumer!

Very truly yours,

Paul T. Klenk

I just wanted to drop a quick line and let you know how pleased I am with Ramjet. I received my RAM in 2 days via UPS. It installed easily and my Macbook Pro booted right up with no problems. I will definitely order from you again. In the day where customer service seems to be on the downslide, yours is top notch. Again, keep up the great work.

Matt

Hello!

Just wanted to thank James for following up with my order this week.As a first time buyer/user of your website, I was unsure that my order went through correctly. James answered on the second ring, assured me that the order probably went through, then followed up with a phone call once the order was processed. I received my order as expected the next day!

Thanks again!

Lori - Ann Arbor, MI

Hello Eric,

AS USUAL! Excellent service, received my Ram in just two days! Just wanted to brag on you guys again!

Thx for everything!

Later!
Lynne Danesh

I just wanted to take a moment to thank you guys. Your site was really friendly for finding what I needed, and your service has been prompt and friendly.

I rarely order from any where but new egg, but i wanted to be safe on compatability. I'm glad I found your site.

Ben

Mr. Buckley,

Thanks for your reply and exceptional efforts to satisfy a new customer. As we all know that word of mouth is the greatest advertisement, I will be certain to speak to as many associates as possible giving the highest regard to the people and products at Ramjet. Thanks once again.

I received the replacement ram chip today and it works perfectly. Thanks for the quick response. This is my second purchase from your company and it won't be my last. I have been purchasing all kinds of equipment these days from various retailers and none of them have service as good as yours. Top notch. I would (and will ) recommend you to anyone. Thanks again,

James Hays

Thanks very much - I forgot to say thanks for my last RAM order too. It is a pleasure to deal with your company, you keep me in touch with my order process, and it ships on time for a great price. Doesn't get much better than that!!

Cheers,
Richard

I am just impressed with your prompt shipping and excellent service.

Thank You,
Alan Stewart
IT Manager
Honolulu Star-Bulletin & MidWeek

Want to say thanks for the excellent memory I just purchased. Thanks for the memory! I bought 1 Gig of Ram for my powerbook and it's working fine.

Thanks,
Elliot

Received my replacement chip today for one that went bad in my Titanium Powerbook after 4 years. Thanks for honoring your lifetime replacement warranty, and for your prompt and courteous phone service. You guys are great! You'll continue to be my first choice for RAM.

Cheers,
--Rick

I just wanted to thank you guys.
Everything was flawless, so far its working fine and the shipping and costumer service were outstanding !!!

Thanks again
I will definitely will be doing business again with you, and will recommend you...
Sincerely

Nicolas S.

Great thanks,

I recommend Ramjet to everyone.
Over the years you and what I've ordered is most reliable and price competitive.

Dear Ramjet:

Thank you for your extra SUPER fast service.
Already my 1 gig of RAM for my new iBOOk is out for UPS delivery nearby here! Amazing!

Thank you again and have a fun/safe holiday!

Denise R. Danielson

The RAM arrived today and I thought my new dual core was fast before !!!!
1. Outstanding product
2. Outstanding service


We will be updating all of our new Imacs next week.


Thanks

Bob Sandifer
http://www.tagsportz.com

I would like to commend Ramjet for the prompt transmittal of the new memory and the outstanding service I have received.

Richard A. Platt

This is the second time I have purchased RAM from Ramjet for a Mac. Everything went so smoothly both times. You guys are so efficient and the RAM is of such high quality that I will never order memory from anywhere else.

Thanks so much.

Skip Davis

Just want to commend Ramjet for my excellent purchasing experience with your company.

I initially tried to order RAM from one of "the other guys" for a price slightly lower than the Ramjet cost.

Big mistake. Not only was this company unwilling to do the paperwork necessary to FedEx the delivery to my home in Canada; they were also rude and unhelpful when I called to try and sort it out.

In short, I was happy to pay slightly more but get quality customer service and swift delivery for my order.

Thanks Ramjet! I'll recommend your company to anyone who asks for my opinion.

Russell Gordon
Kitchener, Ontario, CANADA

I just wanted to commend you on your excellent customer service. I received the new memory today and it installed correctly and I will be sending back the defective one right away. I'm impressed with how smoothly you sent replacements, and that you did not hassle me whatsoever about doing it.

-Michael

Aaron and Eric,
I received my ram (512mb for iMac G4 15in) the other day and just wanted to drop you both a note to say thank you for the excellent service. I can say with all certainty that I will recommend RAMJET to anyone I know who is shopping for ram. Again, thank you both.

J. Wojcik

Thanks for getting back to me. I did upgrade with Ramjet RAM - 2 times 512, an I instaled a 120 G Maxtor internal.... smoking now! Thanks for the speedy reply.

Your comany has a nice website. Keep up the great work.

Joan

Thank you so much for assisting both via e mail and the phone with the installation of the memory for my iMAC. We are up and running...
Susan

Last year, in June, I bought a pair of 512 MB chips for my imac. It would not work with both chips installed. With the help of your staff we tried various tricks. In fact, I even sent one back and a new one was sent. Very kind. The technicians said I could return the chip anytime and get a refund. But I kept the chip anyway, thinking the problem would wrk itself out by some stroke of luck.

Well, as time passed, little by little, odd things would happen with the computer...programs lost, quitting, data disappearing, etc. most of the problems were easily solved. No viruses were detected with the Norton Antivirus I have installed (which runs constantly in the background). Then, one day....CRASH....the machine was in a coma ! Luckily, I found someone to fix it. I lost very little data and only a few files. I was grateful for that.

However, using Disk warrior, the man who fixed it found a nsaty virus that was randomly picking out pieces of files and programs and redistributing them randomly around the hard drive, some disappearing completely. This probably came in via one of those obnoxious emails, which I trash immediately. The most affected file was the Explorer Favorites file. But it made a mess of many other things. I thought your techs might benefit from this info.

The jist of this is that he was able to successfully install both 512 MB chips after the bad stuff was removed and repairs were made. So, I thought I would tell you that it all worked out. The fault lay with a nasty virus that was not easily detected. It seems I had it for around a year !

The machine works fine now with the 1 GB chip set installed and I am pleased I held on to the second chip. What a nice bunch of support people you have and what a nice set of products you sell.

Thanks,

Bob Lepak
Saranac Lake, NY

Just wanted to thank you guys for such awesome service and customer support. I'm recommending you to all my friends.

Eddy

I'd like to thank you for the immediate remediation of a shipping mistake. Decent customer service is rare, you should be proud of yourselves.

Thank You
Dan Sohn

Dear RamJet

I would like to join the ranks of those that are singing your praises. Your website is easy to navigate and has all the info needed to perform RAM upgrades on all the various (and latest) Macs. I was pleasantly surprised to find out that it is indeed true a phone call to your 1800 number is answered by a real human who very quickly can give you the answers you need. Great Job! Will recommend your site to everyone I know!

Mike

Thank you for continuing to provide exceptional service and product. It is because of this that I will continue purchasing memory from your company. I appreciate your effort and wanted to acknowledge said same.

A satisfied customer,

Storm North

Received the memory. Installed it this morning. You guys are terrific.

Thanks.

Brian D. Johnson
http://bjohnson.manilasites.com

I just wanted to write to say thanks for the quick delivery of the 1 GB memory for my Mac. I was a little leery of buying something off the internet like this but after a phone call to your company where I talked to a very knowledgeable person I made the order, was told how to install it by myself and received it only a few days later. I had it all installed in about two minutes flat and was off and running. I've already told me sister about you and she'll be ordering from you shortly.

Thanks again.
Holly

Recently, I placed an order with you for a 512 chip. I knew I was in good hands when my call was answered by a human being on the second ring. After the chip arrived, I needed some information and called once again. Imagine my utter surprise and pleasure when, once again, the phone was picked up on the second ring. So the first time wasn't a fluke as I thought it might be. The satisfaction of talking one on one is so pervasive that I am thinking of calling to order chips that I don't need, just for the pleasure of having the phone picked up. Thank you, jslater

Thank you very much for the prompt reply to my inquiries. In a day and age of automated everything it is nice to see a company that still believes in customer service by real people.

Sincerely,
Kenny Sterling

Thank you for your prompt service! Not only did I receive my RAM in just a few days, but you guys saved me a $130.00 on my laptop ram (compared to apple factory direct pricing.) again thanks.

Sincerely,
Scott Witte

I live in Canada, and I ordered a gig of RAM for my Pismo...it arrived in less than 24 hours. When I put the new ram in, I noticed that my local chain computer store put Ramjet RAM in my rig the last time I upgraded it! I was pleased to skip the middleman, and pay less!

I will not buy RAM from anyone else...thanks Ramjet! Good work and the best price I could find!

Andrew White
Edmonton, Ab., Canada

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