Customer Comments e-mail us at service@ramjet.com

Recent Messages Wish to pass along my accolades to you! My purchases through RAMJET have been absolutely flawless. The prices are outstanding and the service is wonderful! Paul T. Klenk Just want to commend Ramjet for my excellent purchasing experience with your company. I initially tried to order RAM from one of "the other guys" for a price slightly lower than the Ramjet cost. Big mistake. Not only was this company unwilling to do the paperwork necessary to FedEx the delivery to my home in Canada; they were also rude and unhelpful when I called to try and sort it out. In short, I was happy to pay slightly more but get quality customer service and swift delivery for my order. Thanks Ramjet! I'll recommend your company to anyone who asks for my opinion. Russell Gordon Kitchener, Ontario, CANADA I just wanted to commend you on your excellent customer service. I received the new memory today and it installed correctly and I will be sending back the defective one right away. I'm impressed with how smoothly you sent replacements, and that you did not hassle me whatsoever about doing it. -Michael Aaron and Eric, I received my ram (512mb for iMac G4 15in) the other day and just wanted to drop you both a note to say thank you for the excellent service. I can say with all certainty that I will recommend RAMJET to anyone I know who is shopping for ram. Again, thank you both. J. Wojcik Thanks for getting back to me. I did upgrade with Ramjet RAM - 2 times 512, an I instaled a 120 G Maxtor internal.... smoking now! Thanks for the speedy reply. Your comany has a nice website. Keep up the great work. Joan Thank you so much for assisting both via e mail and the phone with the installation of the memory for my iMAC. We are up and running... Susan Last year, in June, I bought a pair of 512 MB chips for my imac. It wouldnot work with both chips installed. With the help of your staff we triedvarious tricks. In fact, I even sent one back and a new one was sent. Verykind. The technicians said I could return the chip anytime and get arefund. But I kept the chip anyway, thinking the problem would wrk itselfout by some stroke of luck. Well, as time passed, little by little, odd things would happen with thecomputer...programs lost, quitting, data disappearing, etc. most of theproblems were easily solved. No viruses were detected with the NortonAntivirus I have installed (which runs constantly in the background). Then,one day....CRASH....the machine was in a coma ! Luckily, I found someone tofix it. I lost very little data and only a few files. I was grateful forthat. However, using Disk warrior, the man who fixed it found a nsaty virus thatwas randomly picking out pieces of files and programs and redistributingthem randomly around the hard drive, some disappearing completely. Thisprobably came in via one of those obnoxious emails, which I trashimmediately. The most affected file was the Explorer Favorites file. Butit made a mess of many other things. I thought your techs might benefitfrom this info. The jist of this is that he was able to successfully install both 512 MBchips after the bad stuff was removed and repairs were made. So, I thoughtI would tell you that it all worked out. The fault lay with a nasty virusthat was not easily detected. It seems I had it for around a year ! The machine works fine now with the 1 GB chip set installed and I am pleasedI held on to the second chip. What a nice bunch of support people you haveand what a nice set of products you sell. Thanks, Bob Lepak Saranac Lake, NY Just wanted to thank you guys for such awesome service and customer support. I'm recommending you to all my friends. Eddy I'd like to thank you for the immediate remediation of a shipping mistake. Decent customer service is rare, you should be proud of yourselves. Thank You Dan Sohn Dear RamJet I would like to join the ranks of those that are singing your praises. Your website is easy to navigate and has all the info needed to perform RAM upgrades on all the various (and latest) Macs. I was pleasantly surprised to find out that it is indeed true a phone call to your 1800 number is answered by a real human who very quickly can give you the answers you need.Great Job! Will recommend your site to everyone I know! Mike Thank you for continuing to provide exceptional service and product. Itis because of this that I will continue purchasing memory from yourcompany. I appreciate your effort and wanted to acknowledge said same. A satisfied customer, Storm North Received the memory. Installed it this morning. You guys are terrific. Thanks. Brian D. Johnson http://bjohnson.manilasites.com I just wanted to write to say thanks for the quick delivery of the 1 GB memory for my Mac. I was a little leery of buying something off the internet like this but after a phone call to your company where I talked to a very knowledgeable person I made the order, was told how to install it by myself and received it only a few days later. I had it all installed in about two minutes flat and was off and running. I've already told me sister about you and she'll be ordering from you shortly. Thanks again. Holly Recently, I placed an order with you for a 512 chip. I knew I was in good hands when my call was answered by a human being on the second ring. After the chip arrived, I needed some information and called once again. Imagine my utter surprise and pleasure when, once again, the phone was picked up on the second ring. So the first time wasn't a fluke as I thought it might be. The satisfaction of talking one on one is so pervasive that I am thinking of calling to order chips that I don't need, just for the pleasure of having the phone picked up. Thank you, jslater Thank you very much for the prompt reply to my inquiries. In a day and age of automated everything it is nice to see a company that still believes in customer service by real people. Sincerely, Kenny Sterling Thank you for your prompt service! Not only did I receive my RAM in just a few days, but you guys saved me a $130.00 on my laptop ram (compared to apple factory direct pricing.) again thanks. Sincerely, Scott Witte I live in Canada, and I ordered a gig of RAM for my Pismo...it arrived in less than 24 hours. When I put the new ram in, I noticed that my local chain computer store put Ramjet RAM in my rig the last time I upgraded it! I was pleased to skip the middleman, and pay less! I will not buy RAM from anyone else...thanks Ramjet! Good work and the best price I could find! Andrew White Edmonton, Ab., Canada See the Full Comment Archive for more.